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Use Case · Aesthetic Medspa

From first message to
booked treatment in hours.

Botox and filler leads move fast. Looply qualifies, books intro calls, and moves them to paid consultations within hours — before they find your competitor.

No credit card required Setup in 30 minutes Cancel anytime
60s
Response time, 24/7
3hrs
Average time to intro call
34%
Avg consultation rate uplift
98%
Customer retention
Instant Engagement

Respond before
your competitor does.

Medspa leads are highly price-sensitive and comparison-shopping. The first clinic to respond in a personalised, warm way wins the consultation. Looply responds to every new lead in under 60 seconds — any time, any day.

  • Under 60 second response, 24/7 including weekends
  • Warm, natural messages — never sounds like a bot
  • Asks the right questions for medspa treatments
  • Multi-treatment enquiries handled in one conversation
  • Human takeover in one click when needed
WhatsApp · Lead Conversation
Hi I want botox and maybe some filler, how much?
Hi! I'm Dian from the clinic. Great choice — we do a lot of combination treatments. Which area are you thinking for the filler?
Cheeks and maybe lips
Love that combination. The first step is a free 10-min call — I can walk you through options and pricing. Any day this week work?
✓ Lead qualified — intro call being offered
Fast-Track Booking

Intro call offered,
slot confirmed instantly.

After qualification, Looply offers a free 10-minute intro call from your Google Calendar — only real free slots. The lead picks a time, gets a Meet link, and receives a confirmation email. The whole process takes minutes.

  • Real-time Google Calendar availability check
  • Three specific slot options — never "when works for you?"
  • Google Meet link auto-generated
  • Confirmation email sent to patient automatically
  • 24h and 1h WhatsApp reminders before the call
Booking Agent · Slot Selection
Wednesday · Dr. Eduardo
9:00 AMSurgery — blockedBlocked
2:00 PMAvailable — offered to Sarah✓ Free
3:00 PMAvailable✓ Free
✓ Booking created · Meet link sent · Emails triggered
Payment Collection

Consultation fee sent
and collected automatically.

After the intro call, a payment link is sent automatically. The moment payment is confirmed via webhook, the full consultation booking triggers — no manual invoicing, no chasing.

  • Midtrans (Indonesia) and Stripe (global) supported
  • Payment link sent automatically after intro call
  • Webhook confirmation triggers booking instantly
  • Fee deducted from treatment cost if they proceed
  • Full payment history in the dashboard
Payment · Consultation Fee
$150
Consultation fee · Deducted from treatment
Pay with Stripe →
✓ Payment confirmed · Consultation triggered
Google Meet created✓
Patient email sent✓
Doctor briefing sent✓
FAQ

Common questions.

Does Looply work for non-surgical treatments like botox and fillers?

+
Yes — this is actually where Looply excels. Fast-moving non-surgical leads respond very well to the instant, conversational approach. The qualification flow adapts to the treatment type automatically.

Can we take payments for different treatment types?

+
Yes. You configure pricing per treatment or per consultation type. Midtrans supports Indonesian rupiah and Stripe supports all major currencies globally.

How does Looply handle leads asking about multiple treatments?

+
The AI handles multi-treatment enquiries naturally in conversation, gathering interest for each area and building a complete picture of what the patient wants. All of this feeds into the patient's profile in your dashboard.

Can Looply send promotional campaigns to past leads?

+
Yes. The Professional plan includes WhatsApp broadcast campaigns — you can send promotions, seasonal offers, or re-engagement messages to your lead database directly from the dashboard.

What if a lead is not ready to book yet?

+
Leads that aren't ready enter an automated follow-up nurture sequence at Day 3, Day 8, Day 14, and Day 30. Each message is warm and natural — not a generic marketing blast. If they re-engage, they're automatically routed back to qualification.
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International patients across timezones handled automatically.

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Multi-Location

One dashboard, multiple clinics, standardised intake everywhere.

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Get started

Book more medspa consultations
without more staff.

Looply handles intake so your team can focus on treatments.

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14 days · Full access · No card needed

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